Business Information
Sassafras Holler Handcrafted Goods LLC
sassafrashollerllc@gmail.com
Based in Alabama, USA
Product Information & Disclaimer
- All soaps and body products are handmade in small batches. Colors, scents, shapes, and weight may vary slightly from image.
- Products may contain essential oils, fragrance oils, nut oils, and in some cases walnut.
- Products are for external use only. Discontinue use if irritation occurs.
- We are not responsible for allergic reactions, skin sensitivities, misuse of products, or other underlying medical conditions that could be reactive to some of our ingredients.
- Products may contain Essential Oils or Fragrance Oils that are considered "warming," which can irritate mucus membranes.
- Customers are responsible for reviewing ingredient lists before purchase.
- As with all products, if you are pregnant or nursing, please consult with your physician before using.
Ordering & Payment
- Orders are accepted through our website, Etsy shop, Facebook, and in person at approved markets.
- Full payment is required at checkout.
- Accepted payment methods: Visa, Mastercard, American Express, Apple Pay, Google Pay
Shipping & Delivery
- Orders ship within 3-5 business days unless otherwise stated.
- Shipping carriers: USPS and UPS.
- Delivery estimates are not guaranteed.
- We are not responsible for delays, lost packages, or incorrect shipping addresses.
- Tracking numbers are provided when available.
Returns & Exchanges
- Due to the personal nature of soap and body care products, we cannot accept returns or exchanges once shipped, unless the product is damaged or defective.
- If you receive a damaged item, contact us within 3 days of delivery with your order number and photos.
Limitation of Liability
To the fullest extent permitted by law, Sassafras Holler Handcrafted Goods LLC is not liable for any indirect, incidental, or consequential damages. Our total liability will not exceed the purchase price paid.
7. Governing Law
These Terms are governed by the laws of the State of Alabama, USA.